🎯 招聘雷达

📚 学习点

• 应急响应: DFIR 实战 50h → 简历可写「应急响应流程+取证」
• LLM 应用: RAG/Agent 项目 60h → 简历可写「LLM 应用开发」
• Python: 已有基础
• 查漏 → 简历可写「Python 工程化」
• Rust: Rustlings+实战 80h → 简历可写「Rust 系统编程」

📄 原文

The Role We've grown to roughly 265 people working onsite from our Menlo Park headquarters, supported by a large network of remote U.S.-licensed clinicians — and part of the Series C is earmarked for acquisitions. The systems and the spaces holding all of that together were built for a much smaller company. We're hiring a Director of IT & Workplace to own them properly. You'll own two halves of the same problem: the employee technology platform — identity, endpoints, networking, the SaaS portfolio, and our IT security posture — and the physical environment the company runs on, from space planning and physical security to the AV that customer demos and all-hands depend on. You'll inherit a small, capable team and be accountable for leveling it up. You'll be the named owner for IT controls in our HIPAA and SOC 2 programs, you'll own the IT and workplace budget, and when we acquire a company, you'll be the one integrating it. Our Environment Identity and access: Okta for SSO, MFA, and lifecycle provisioning. Productivity: Microsoft 365 and Google Workspace, both in active use across the company. Endpoints: a Mac-primary fleet with Windows machines alongside it, managed through MDM. VDIs included. Internal systems: IRU, plus a growing portfolio of internal and third-party SaaS applications. Workplace: a Palo Alto headquarters with conference room AV and access control, plus a distributed clinician and staff population. What You'll Do Strategy, budget, and team Own a multi-year IT and workplace roadmap tied to the hiring plan, and bring it to leadership with clear tradeoffs and funding asks. Own the IT and workplace operating and capital budget: forecast it, defend it in planning cycles, and continuously rationalize license, vendor, and facilities spend. Lead, coach, and grow the existing team — set clear expectations, run honest performance conversations, hire as scope deepens, and build career paths that keep strong people. Define and publish service levels for ticket response, uptime, onboarding readiness, and workplace turnaround, and report against them to the executive team. Technology and infrastructure Own the identity platform: SSO, MFA, automated joiner-mover-leaver provisioning in Okta, and access governance across every connected application. Own the endpoint fleet and the SaaS portfolio — Microsoft 365, Google Workspace, IRU, and a long tail of business applications — with enforced MDM baselines for encryption, patching, and configuration. Own network and connectivity for the headquarters and the remote workforce, with redundancy appropriate to a company our customers depend on. Replace manual provisioning, access reviews, and device setup with scripted, auditable workflows. Lead major programs end to end: platform migrations, upgrades, office buildouts, and the IT and workplace integration of acquired companies. Security, compliance, and risk Serve as the accountable owner for IT controls in our HIPAA, SOC 2, and customer security review programs, including evidence collection and audit response. Enforce least privilege across the environment and run recurring access certifications with documented outcomes. Partner with Security on incident response and vulnerability remediation, and with Legal on data handling, retention, and discovery requests. Own business continuity and disaster recovery for corporate systems — write the plans, test them, and fix what the tests expose. Treat protected health information and confidential data with the care our customers and their patients expect. This is non-negotiable in everything we do. Workplace and facilities Own day-to-day operations of the headquarters, and lead space planning and buildouts against a hiring plan that keeps moving. Manage physical security — access control and badging, visitor management, cameras, and emergency preparedness — aligned with our compliance obligations. Own conference room and event AV, including all-hands and customer visits, to a standard where the technology is never the story. Support remote clinicians and staff with reliable equipment logistics, home office standards, and consistent service regardless of location. Manage facilities, AV, security, and food vendors, plus landlord and lease matters, in partnership with Finance and Legal. What You'll Bring 8+ years in IT , spanning hands-on administration or engineering and progressively senior ownership. You've done the work you'll now be leading. 3+ years managing IT or workplace teams , including hiring, performance management, and developing people into bigger roles. Proven ownership of an IT function through rapid growth. You've scaled systems and process ahead of headcount, not behind it. Deep technical expertise across identity (Okta or comparable), Microsoft 365 and Google Workspace, MDM at fleet scale, and corporate networking. Experience as a named control owner in a regulated environment — HIPAA, SOC 2, or HITRUST — including sitting across the table from auditors. Budget ownership and vendor negotiation experience , with the financial fluency to frame a risk or a funding ask so a CFO can act on it. Workplace or facilities exposure — buildouts, moves, physical security, or lease management — or a genuine appetite to own it and learn quickly. Willingness to stay close to the work. This is a leadership role at a company where the director still unblocks a broken demo when it matters. Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. We weigh demonstrated ability over credentials. Nice to Have Healthcare, life sciences, or another environment handling sensitive personal data at scale. IT integration of an acquisition, or standing up a function's first access governance or asset management program. Automation depth (Python, Bash, PowerShell) and experience managing devices and infrastructure as code. Certifications such as Okta Certified Administrator, Microsoft 365 Enterprise Administrator, Jamf, CISM, CISSP, or ITIL. Why Join Hippocratic AI Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative. Equal Opportunity Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com . Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. Please mention the word **SPRIGHTLY** and tag RNDMuMjU1LjEyMi40Mw== when applying to show you read the job post completely (#RNDMuMjU1LjEyMi40Mw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

🇨🇳 全文翻译

职位 我们已发展到约 265 人在 Menlo Park 总部现场办公，并由庞大的美国持证远程临床医生网络提供支持——C 轮融资的一部分已指定用于收购。支撑这一切的系统和空间原本是为规模小得多的公司搭建的。我们正在招聘一名 IT 与办公场所总监，来妥善掌管这些事务。你将负责同一问题的两个方面：员工技术平台——身份、终端、网络、SaaS 组合以及我们的 IT 安全态势——以及公司运营所依赖的物理环境，从空间规划和物理安全，到客户演示和全员大会所依赖的音视频（AV）。你将接手一支小而精干的团队，并负责提升团队水平。你将成为我们 HIPAA 和 SOC 2 项目中 IT 控制的具名负责人，负责 IT 与办公场所预算，并且当我们收购一家公司时，你将负责其整合。 我们的环境 身份与访问：使用 Okta 实现 SSO、MFA 和生命周期配置。生产力工具：Microsoft 365 和 Google Workspace，二者在全公司范围内均在积极使用。终端：以 Mac 为主的设备群，同时配有 Windows 机器，通过 MDM 管理。包括 VDI。内部系统：IRU，以及不断增长的内部和第三方 SaaS 应用组合。办公场所：位于 Palo Alto 的总部，配有会议室 AV 和门禁控制，以及分布式的临床医生和员工群体。 你将做什么 战略、预算和团队 负责与招聘计划挂钩的多年期 IT 与办公场所路线图，并带着明确的权衡和资金需求向管理层汇报。负责 IT 与办公场所的运营和资本预算：进行预测，在规划周期中为其辩护，并持续优化许可证、供应商和设施支出。领导、辅导并发展现有团队——设定明确期望，进行坦诚的绩效对话，随着职责范围扩大而招聘，并建立能留住优秀人才的职业发展路径。定义并发布工单响应、正常运行时间、入职就绪度和办公场所处理时效的服务水平，并向高管团队汇报这些指标的达成情况。 技术与基础设施 负责身份平台：SSO、MFA、Okta 中的自动化入职-转岗-离职（joiner-mover-leaver）配置，以及所有已连接应用的访问治理。负责终端设备群和 SaaS 组合——Microsoft 365、Google Workspace、IRU 以及大量长尾业务应用——并强制执行针对加密、补丁和配置的 MDM 基线。负责总部和远程员工队伍的网络与连接，并具备与客户所依赖的公司相匹配的冗余。用脚本化、可审计的工作流取代手动配置、访问审查和设备设置。端到端领导重大项目：平台迁移、升级、办公室建设，以及被收购公司的 IT 与办公场所整合。 安全、合规和风险 作为我们 HIPAA、SOC 2 和客户安全审查项目中 IT 控制的问责负责人，包括证据收集和审计响应。在整个环境中强制执行最小权限，并定期开展访问认证，记录结果。与安全团队合作处理事件响应和漏洞修复，与法务团队合作处理数据处理、保留和证据开示请求。负责公司系统的业务连续性和灾难恢复——编写计划、测试计划，并修复测试暴露的问题。以客户及其患者期望的谨慎态度对待受保护的健康信息和机密数据。这是我们一切工作中不可妥协的原则。 办公场所与设施 负责总部的日常运营，并依据不断变化的招聘计划领导空间规划和建设。管理物理安全——门禁控制和证件、访客管理、摄像头和应急准备——并符合我们的合规义务。负责会议室和活动 AV，包括全员大会和客户来访，达到技术永远不会成为问题焦点的标准。为远程临床医生和员工提供支持，确保可靠的设备物流、家庭办公标准，以及无论地点如何都一致的服务。与财务和法务合作，管理设施、AV、安全和餐饮供应商，以及房东和租赁事宜。 你将带来什么 8 年以上 IT 经验，涵盖实操型管理或工程

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